Results of the 2006 Public Safety Community Survey show 98% of residents feel safe in Canton. The objective of the community survey was to identify any problem areas in the delivery of police and fire service and to provide an indication on how safe residents feel. Results also indicate 99% of residents surveyed who had used the services of the fire department rated that service as excellent or good.

The surveys were mailed out to a random sample of 3,854 residents in April. Results were tabulated and show high marks for both police and fire in all areas surveyed. When asked to rate the department's image, residents responded with 92% rating the police department's image as excellent or good and 98.5% rating the fire department's image as excellent or good. Survey results also indicate residents feel the police department should concentrate its resources first on criminal activity followed closely by crime prevention and then traffic enforcement.

According to Public Safety Director John Santomauro, results from the survey provided a "report card" on how police and fire services are viewed by the public. These results will be used by police and fire command groups to develop strategic plans to address areas of concern and by community policing teams to develop a plan of action for their individual areas. Santomauro also stated the survey would be used as a benchmark for future surveys and as an educational tool for the department to enhance its services.

View results of the 2006 Public Safety Community Survey (file size 3.51mb)


For more information please contact Public Safety Administration at 734-394-5445.



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